![]() ![]() Why doesn't the 'Expand Gallery' button show in my gallery? Most browsers check for newer versions of files on each browser session. ![]() Note that visitors to your gallery will almost always see the latest version of your gallery. To avoid this, clear your browser's cache after making updates. Browsers will save previously viewed versions of files on the web for faster loading. You may be looking at a cached version of the config.xml file. When I update my gallery I don't see my changes online. Make sure the config.xml file is in the gallery folder. This message means that Juicebox cannot find the config.xml file that describes the gallery. When I view my gallery I see the message 'Config file not found'. This means the letter cases in the filename must exactly match those in the XML document (for example ".jpg" is not the same as ".JPG"). Why?Ĭheck your image paths and filenames exactly match the names specified in the XML file. My images show locally, but not when I upload them to my website. Check the themeUrl is correct and that all gallery files have been uploaded to your webserver. This usually means Juicebox cannot find the theme CSS file. When I view my gallery, the layout is malformed. Check the gallery embed code has the correct formatting. Use the JavaScript console in your browser to check for an error message which should tell you the line number the error is on or near. This usually means there is an error in the JavaScript embed code. When I view my gallery, I see a blank area.
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